How to Choose the Right Cleaning Service After a Major Accident at Home

When a major accident happens at home, such as a fire, flood, chemical spill, or trauma scene, the aftermath can feel overwhelming. It affects both your emotional well-being and physical environment. Beyond what’s visible, there may be hidden health hazards and structural risks. These situations make professional cleanup not just helpful, but necessary.
The right cleaning service restores safety, comfort, and peace of mind. Not all providers are trained for this; specialized skills, certifications, and experience are essential for handling hazardous conditions properly.
In this guide, we’ll cover key factors, credentials, and questions to ensure you choose a safe, qualified post-accident cleaning service.
Assess the Scope of Damage Before Reaching Out
Before reaching out to a cleaning service, assess the extent and type of damage in your home. Identify affected areas, materials involved, such as water, soot, or biohazards, and any safety concerns. Taking notes or photos helps you communicate the situation and ensures professionals arrive properly equipped for the job.
According to the Insurance Information Institute, about 1 in 60 insured homes file a claim due to water damage or freezing. In comparison, roughly one in 425 insured homes experience a claim related to fire and lightning. These statistics highlight how common and varied home accidents can be, and why a thorough assessment is essential.
Look for Specialized Experience and Certifications
When selecting a cleaning service after a major home accident, prioritize companies with specialized experience and proper certifications. Cleanup involving biohazards, fire, smoke, or water damage requires technical knowledge and adherence to safety standards. Verify that the cleaning professionals are certified by respected groups such as the OSHA, IICRC, or ABRA.
These credentials indicate the company is trained in industry best practices and equipped to handle hazardous environments. As of 2024, there are approximately 60,020 damage restoration businesses operating in the US. It reflects a 2.8% increase from 2023. However, not all provide the same expertise.
Understand What’s Considered a “High-Risk” Cleanup
Cleanups vary in severity. High-risk ones involve hazardous substances, biological contaminants, or structural threats that demand expert handling and caution. These situations require more than just a mop and disinfectant. For instance, certain household incidents, like appliance malfunctions, can leave behind toxic residues or create biohazard risks.
A prime example is a faulty kitchen appliance like a pressure cooker. However, modern pressure cookers are designed with advanced safety features. Tor Hoerman Law states modern pressure cookers use heat and pressure in sealed vessels, which trap steam as the water reaches a boil.
However, even with such advanced safety features, incidents of pressure cooker explosions are reported, which leads many to wonder, can a pressure cooker explode? But, in rare yet serious situations, pressure cookers may explode when valves become blocked or seals fail. This can release scalding steam and dangerous debris. Certified cleaners remove hazards effectively, especially in kitchens where food safety is critical.
Prioritize Safety-First Cleanup Methods
After a major home accident, safety must come first during cleanup. Professional cleaning services should follow strict protocols to protect both residents and workers. These include PPE use, EPA-approved disinfectants, proper ventilation, and safe methods for hazardous waste disposal.
Reputable companies take measures to prevent cross-contamination and additional structural harm. A safety-first approach ensures your household stays protected from lingering hazards. It also reduces the risk of legal or insurance issues arising after the cleanup is complete.
OSHA reports that slips and falls cause 20% of all workplace injuries, a figure that also applies to the professional cleaning industry. These accidents highlight the need for strict safety protocols. Shockingly, slips and falls are the second leading cause of workplace fatalities, responsible for 15% of all accidental deaths on the job.
Review Past Client Testimonials and Licensing
After narrowing down cleaning service options, check their reputation and legal standing. Reviews on platforms such as Google or Yelp share real-world experiences and provide insights that go beyond polished testimonials found on company websites. Look for consistent praise or recurring complaints to judge their professionalism, reliability, and ability to manage complex cleaning situations effectively.
It’s equally important to confirm the company’s licensing and insurance. A legitimate service should have a general business license and carry liability and workers’ compensation insurance. These protect you from property damage and cover injuries that may occur during the cleanup. Always request proof of these essential documents before hiring.
Ask About Follow-Up and Damage Prevention Advice
Ask whether the company provides follow-up visits, inspections, or tailored advice to help prevent future risks. Whether it’s installing moisture sensors after water damage or recommending fire-safe materials after a kitchen incident, expert guidance can safeguard your home. Services focused on long-term safety reflect a stronger commitment to both client care and lasting resilience.
Hippo reported that nearly 75% of homeowners would take more proactive steps to maintain a healthy home if expert advice were easily accessible. This highlights the value of follow-up support. Cleaning services that offer guidance empower homeowners to prevent future damage more effectively.
Frequently Asked Questions
What types of accidents require professional cleaning?
Accidents involving biohazards, fire, smoke, chemical spills, or mold often need professional cleaning. These situations create serious health and safety risks. Proper decontamination requires specialized tools, protective gear, and certified methods to ensure your home is safe and structurally sound.
Where should I start cleaning after an accident?
Begin by identifying and isolating the most damaged areas to stop further spread or harm. Ventilate the space and remove obvious hazards if conditions allow. For serious incidents, call a certified cleaning service immediately. Improper handling can increase health risks and cause deeper structural damage.
What steps should I take prior to the cleaning team's arrival?
Before the cleaners arrive, take photos to document the damage and, if safe, remove valuables or personal belongings. Make sure there’s clear access to the affected areas. Inform the team of any known hazards, and avoid altering the scene to preserve it for insurance or assessment purposes.
Restoring Safety Starts with the Right Choice
Choosing the right cleaning service after a major home accident goes beyond tidying up, it’s about restoring safety, health, and peace of mind. An experienced team manages hazardous situations with care and precision.
Take your time, ask smart questions, and check for proper expertise and support. The right service helps you rebuild a safe, comfortable living space with confidence.
How To Clean Tile Floors
Now you can order cleaning services
in just 5 minutes


